A
Purpose and scope
This policy explains how THA GRAVITY COLLECTIVE 2032 S.A.S. collects, uses, stores, protects and deletes personal data obtained through its website and contact channels. It applies to information voluntarily provided by people who make an inquiry or request information about the label's services.
B
Data we collect
We collect only the information users provide through the contact form:
- Full name.
- Email address.
- Phone or WhatsApp number, when voluntarily provided.
- The selected service or reason for contact.
- Information the user provides about their project.
C
Purposes of processing
Personal data may be used to:
- Receive, address and respond to requests.
- Contact the user regarding the project or service discussed.
- Manage requests related to music production, artist development, mixing, mastering, distribution, licensing, synchronization, original music, partnerships, press or related services.
- Prepare requested quotations or proposals.
- Retain communications needed to manage the request and comply with legal or contractual obligations.
Data will not be used for advertising, newsletters or promotions without additional, separate authorization.
D
Processing of information
Processing may include collecting, storing, consulting, using, updating and deleting information for authorized purposes. Tha Gravity Collective 2032 S.A.S. does not sell users' personal data.
E
Essential service providers
Information may be processed through technology providers essential to operating the website, receiving forms or managing email. Such processing must take place under appropriate security and confidentiality conditions and only for the authorized purposes.
F
Rights of data subjects
Data subjects have the right to:
- Know and access their data.
- Request updates or corrections.
- Know how their information has been used.
- Request proof of the authorization granted.
- Withdraw authorization when legally permitted.
- Request deletion when applicable.
- Submit inquiries or complaints to Tha Gravity Collective 2032 S.A.S.
- File a complaint with Colombia's Superintendence of Industry and Commerce after completing the applicable procedure with the data controller.
G
How to exercise your rights
Requests for access, correction, updating, withdrawal or deletion may be sent to thagravity2032@gmail.com.
The request must include:
- The data subject's name.
- Contact information.
- A clear description of the inquiry, correction, update, withdrawal or deletion requested.
- Documents reasonably required to verify identity, when applicable.
Requests will be handled within the time limits established by applicable Colombian law.
H
Data retention
Personal data will be retained only for as long as necessary to address the request, maintain the relationship with the user and comply with legal or contractual obligations. Once the purpose has been fulfilled, the information will be deleted or anonymized when appropriate.
I
Security and confidentiality
Tha Gravity Collective 2032 S.A.S. applies reasonable measures to protect information against loss, unauthorized access, alteration or disclosure. However, no storage or transmission system can guarantee absolute security.
J
Children's data
The form is not specifically directed at minors, and we do not knowingly seek to collect their personal data without the corresponding authorization from a legal representative.
K
Changes and effective date
Last updated: August 18, 2026.
Any material change to this policy will be communicated by publishing the updated version on the website.